Privacy Policy
Welcome to Katha Sangam. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our online platform and services.
1. Information We Collect
We collect various types of information to provide and improve our professional development and corporate training services.
- Personal Identification Information: This includes your name, email address, phone number, company name, job title, and similar identifiers when you register for workshops, inquire about our services, or subscribe to our newsletters.
- Professional Information: Details related to your professional background, specific training needs, and feedback on our workshops (e.g., experiential public speaking, advanced communication, leadership presentation, conflict resolution, storytelling, voice modulation).
- Technical Data: Information about your device and how you interact with our site, such as IP address, browser type, operating system, referral sources, pages visited, and timestamps. This is collected through cookies and similar tracking technologies.
- Communication Data: Records of your communications with us, including emails, chat transcripts, and phone call details.
2. How We Use Your Information
We use the collected information for various purposes, primarily to deliver and enhance our services.
- Service Delivery: To provide you with access to our workshops, training programs, and coaching services, and to communicate with you about your participation.
- Communication: To respond to your inquiries, provide customer support, send important updates, and deliver newsletters or promotional materials that may be of interest to you, based on your preferences.
- Improvement of Services: To analyze how our services are used, understand client needs, and develop new features, content, and offerings. This includes personalizing your experience on our site.
- Marketing and Analytics: To understand the effectiveness of our marketing campaigns and to perform analytics to improve our site's functionality and user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal identification information to outside parties without your consent, except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. This includes hosting providers, analytics services, and email communication platforms.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will ensure the acquiring entity adheres to this Privacy Policy.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights (GDPR Compliance)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Katha Sangam aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When we no longer need to use your information for these purposes, we will remove it from our systems and records or take steps to anonymize it.
7. Cookies and Tracking Technologies
Our online platform uses "cookies" and similar tracking technologies to enhance your experience, gather general visitor information, and track visits to our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
8. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected Personal Data from a child under 18 without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, our data practices, or your dealings with our online platform, please contact us at:
Katha Sangam
14, Palam Marg,
Vasant Vihar,
New Delhi, Delhi,
110057, India